Exchange & Return Policy

We hope you adore your Aasira purchase! However, if you’re not completely satisfied, we’re happy to assist with an exchange or return.

1. Eligibility

  • Please contact our Customer Care within 48 hours of receiving your order to request an exchange or return.

  • The product must be unused, unwashed, and in its original packaging with all tags, labels, and invoice intact.

  • Products showing signs of wear, damage, or missing tags will not be accepted.

2. Reverse Pickup / Return Shipping

  • You may request a reverse pickup through our Customer Care team.

  • Alternatively, you can self-ship the item to our warehouse using a reliable courier with a valid tracking number.

  • All returned items must reach our warehouse within 10 working days of raising the return request.

  • If you choose Aasira’s reverse pickup service, a nominal reverse shipping fee will be deducted from your refund or credit note.

3. Exchange & Refund

  • Cash on Delivery (COD) orders are eligible for exchange & Refund, We will deduct the COD charges which you have paid while ordering

  • Prepaid orders can be refunded or exchanged as per your preference. 100/- shipping charges will be deducted

  • Refunds (if applicable) will be processed within 7-10 working days after the product passes quality checks.

4. Return Address

Aalamara Enterprises
Plot No 49, Noor Suhail Enclave
Goner Road Luniyawas, Jaipur-302031
📞 Customer Care: +91-7734031603
📧 Email: aalamaraenterprises@gmail.com